Retail Shipping
Retail shipping is free on all orders within the United States (lower 48 states).
Production Time (wholesale Decorated Orders)
Standard production time is 7 – 10 business days after proof approval for most orders. Call us for our current lead time.
Custom Orders
Custom orders typically take 90 – 120 days after proof approval. A minimum of 50% deposit is required on all orders. Terms for the remaining balance will be determined based on credit history. Custom prototype samples are $175.00 and are applicable to the order. Minimum based on size, please call us for more information.
Return Policy (Wholesale Orders)
All returns must be approved by Purr-Fection by MJC< Inc. and are subject to a 25% restocking fee. The cost of the decorated accessory and the freight charges will also apply.