Q: How long does it take to ship my order?

A: Once we receive the order we will ship it within a couple days. Holidays might affect the ship time.

Q: What material is your plush made from?

A: Our plush is made from high quality, soft polyester fiber and the eyes are attached with a lock washer for a more secure fit.

Q: What are your office hours if I want to speak to someone?

A: We are open Monday – Thursday 7 a.m. to 5 pm. PST. Holidays may affect hours.

Q: Can I personalize the plush?

A: Yes! You can have your logo imprinted on a bandana, shirt, or hoodie for wholesale orders. Minimum orders apply.

Q: Do your plush come in different sizes.

A: Yes! We have smaller and larger versions available on select animals.

Q: Are your plush safe for babies?

A: Our plush is safety tested to surpass CPSC safety regulations and are approved for ages 3 and up.

Q: Where are Purr-fection’s stuffed animals made?

A: Most of our products are designed in the U.S. and are either made in Cambodia or China. Our team personally oversees manufacturing and quality assurance of all our products from start to finish.

Q: How can I clean my stuffed animal?

A: We recommend hand washing your plush with soap and water.

Q: How do you measure your plush?

A: It is customary in the plush industry to measure stuffed animals stretched from head to foot. Typically, stuffed animals standing on all fours or in laying positions are measured from the tip of their nose to the tip of their tail.

Q: What file types do you accept for custom orders?

A: Vector Art – Adobe Illustrator and Corel Draw (.eps, .ai, .cdr)

Purr-fection Wholesale Plush